Policy Statement

Privacy Policy

  1. The administrator of personal data is Lumina Park. with headquarters in Sofia, , Iskar N:4 str., info@luminapark.bg
  2. Personal data provided in the contact form will be processed for the purpose covered by the consent, ie in order to answer the question sent, pursuant to art. 6 section 1 lit. a) GDPR (General Data Protection Regulation).

    3. Personal data will be processed for a period of up to 12 months from the date of consent, and after that time will be deleted, unless the consent granted is withdrawn earlier.

    4. The recipients of personal data may be entities from the ATM Grupa Capital Group (https://www.atmgrupa.pl/o-nas/grupa-kapitalowa/), Topacz Investments Sp. z o.o. based in Slęza and Lumina Park. with headquarters in Sofia, , Iskar N:4 str other entities authorized to receive personal data on the basis of legal provisions.

    5.The data subject has the right to access personal data, rectify it, delete it, limit data processing, the right to transfer data and the right to withdraw consent at any time, but this does not affect the earlier lawfulness of data processing by the Administrator .

    6. The data subject has the right to lodge a complaint with the supervisory body (the President of the Personal Data Protection Office) if it is found that the processing of personal data violates the law.

    7. Providing personal data is voluntary, but necessary to answer the question sent.

What are cookies?

Cookies are small data files, in particular text files, saved by the server on your computer. These files allow you to recognize your device and properly display the website, adjusting it to your preferences. Cookies usually contain the name of the website they come from, the storage time on the device and a unique number.

What types of cookies do we use?

Session cookies – temporary files that remain on your device until logging out of the website or turning off the web browser.

„Permanent“ cookies – files remain on your device for the time specified in the parameters of „cookies“ or until they are manually deleted.

Third party cookies – they allow you to customize the displayed page to your preferences when you make purchases.


What do we use cookies for?

Cookies are used for statistical and marketing purposes and to adapt the content of websites to the user’s preferences. Cookies store information about geolocation, the language of the website visitor, and random data on session identifiers. The collected data helps to understand how the user uses the websites, which allows improving their structure and content. The information obtained helps us build statistics on the number of new and regular users and allows us to analyze the visited subpages. Thanks to this information, we constantly improve the navigation around our store and improve the quality of services offered.

Removing and disabling cookies

You can change your browser settings at any time so that it does not accept cookies or informs you about their transmission. However, please note that not accepting cookies may cause difficulties in using the website. By default, the software used for browsing websites allows cookies to be placed by default. The browser settings can be changed in such a way as to block the automatic handling of „cookies“ or to inform about their every transfer to the user’s device. More information on disabling the automatic saving of „cookies“ can be found in the browser settings (software used for browsing websites).


We use cookies to help users navigate and perform certain functions efficiently. Details of all cookies corresponding to each consent category are provided below.


Cookies classified as “essential” are stored in the user’s browser because they are necessary to enable basic site functions.


We also use third-party cookies to help us analyze how users use the site, as well as to store user preferences and deliver relevant content and advertising to users. These types of cookies will only be stored in your browser with your prior consent.


You can enable or disable some or all of these cookies, but disabling some of them may affect your browsing experience.


Essential – Always active

Necessary cookies are critical to the basic functions of the site and the site will not function as intended without them.

These cookies do not store any personally identifiable information.


Functional cookies help perform certain functions, such as sharing site content on social media platforms, collecting feedback and other third-party functions.


Analytical cookies are used to understand how users interact with the site. These cookies help provide information on metrics of number of visitors, rejection rate, source of traffic, etc.


Performance cookies are used to understand and analyze key performance indicators of the site, which helps provide a better user experience for visitors.


Advertising cookies are used to deliver personalized ads to users based on pages they have previously visited, and to analyze the effectiveness of an advertising campaign.



Other non-categorical cookies are those that are analyzed and not yet categorized.

Prize games

Purpose of data processing/Legal basis: You have the opportunity to participate in various prize games and raffles from Lumina Park on our website, from our newsletter or from our mobile game. Unless otherwise specified in the specific data protection principles of the relevant prize game, or you have not given us express consent with effect in the future, the personal information you provide to us within the framework of participation in the prize game is used only for the implementation of the game with prizes (determining the winners, notifying the winners, sending the prize). In the event that you participate, the legal basis for the processing of data within prize games is, in principle, article 6, paragraph 1, letter f) of the GDPR. In the case of providing a declaration of consent outside of this within the framework of a prize game, Article 6(1)(a) of the GDPR is the legal basis for consent-based data processing. If there is consent declared by you within the framework of a prize game, you have the possibility to withdraw this consent at any time, and this will give rise to an action in the future. Details of this in such cases are set out in the specific basic data protection principles of the relevant prize game. In addition, Lumina Park’s legitimate interest derives from the interest in the relevant prize game being held.

Recipients/Recipient Categories: Data collected within prize games is generally only accessible to the designated department within Lumina Park that conducted the particular prize game. The data is transmitted to third parties only if this is absolutely necessary for the conduct of the prize game, resp. for sending the prize (eg sending the prize from the sponsor of a prize game) or You have given us express consent to do so.

Retention period/Criteria for determining the retention period: After the end of the prize game and the announcement of the winners, the data of the participants is deleted. In the case of subject prizes, the data of the winners are stored for the duration of the legally defined terms for making warranty claims, in order to request a repair or replacement of the prize in the event of a possible defect.